Built for Nigerian Healthcare

From Registration to Discharge.
One Platform. Zero Gaps.

Careflow 360 connects every department — patient registration, clinical care, billing, pharmacy, and HR — in a single, fully integrated hospital management system.

Request a Demo See how it works

No long contracts · Tenant-isolated · Live in days

app.careflow360.com
Good morning, Dr. Adeyemi
Thursday, 15 May 2026
3 new results
DA
Today's Queue
32
8 waiting
Today's Revenue
₦2.4M
+14% vs yesterday
Beds Occupied
47/60
78% occupancy
New Patients
12
3 pending reg.
Live Patient Queue 32 patients
# Patient Check-in Status Priority
01 Chukwuma, I. 08:14 Called
02 Okonkwo, A. 08:31 Waiting
03 Bello, F. 08:47 Triage
04 Nwosu, C. 09:02 Waiting
18+
Integrated Modules
12
Role-Specific Workflows
100%
Per-Hospital Data Isolation
4
Patient Types: PRIVATE · NHIS · HMO · REGULAR
Trusted by hospitals across Nigeria
Teaching Hospitals Private Clinics Specialist Centres NHIS-registered Facilities HMO-accredited Hospitals
Platform Modules

One platform.
Every department.

From the front desk to the pharmacy, every team works from the same unified record — no duplicate data entry, no broken handoffs.

Patient Management

MRN auto-generation, real-time duplicate detection via NIN, bulk CSV import, allergy records, and full demographic profiles.

Clinical EMR

Encounter management, vital signs trending, ICD-coded diagnoses, template notes, drug interaction checks, and discharge summaries.

Patient App & Portal

A fully responsive mobile and desktop app. Patients can schedule appointments, complete digital consent signatures, and view or pay bills online from any device.

Telemedicine Suite

Secure virtual consultations integrated directly with the EMR. Support secure video calls, real-time messaging, and instant delivery of digital prescriptions.

Billing & Payments

Multi-payer support for PRIVATE, NHIS, and HMO patients. Automated bill generation, receipts, writeoffs, adjustments, and financial reporting.

Pharmacy & Inventory

Drug dispensing linked to prescriptions, stock level tracking, batch/expiry alerts, purchase orders, and supplier management.

Queue Management

Real-time SSE-powered patient queue with triage prioritisation, provider-side call actions, and a public waiting-area display board.

Lab & Radiology

Test ordering, specimen tracking, result entry with reference ranges, supervisor verification workflows, and radiology report authoring.

Ward & Bed Management

Real-time bed status grid, ADT console, patient transfers, occupancy census, and length-of-stay tracking across all wards.

Human Resources

Staff directory, shift scheduling, leave request and approval workflows, professional credential tracking, and performance reviews.

Setup Process

Go live in days, not months.

We provision your hospital's isolated environment and guide your team through configuration — no lengthy implementation projects.

1

Provision Your Hospital

We set up a fully isolated tenant — your own database schema, branding, and admin credentials — within hours of onboarding.

2

Configure & Onboard Your Team

Set up departments, assign system or custom roles, and invite staff. Everyone gets precisely the access they need — nothing more.

3

Go Fully Live

From patient registration through billing to pharmacy dispensing — every workflow runs in one place from your first day in production.

Business Case

The numbers make the case.

Adjust the sliders to model what Careflow 360 could recover and save at your facility.

Careflow 360 Value Estimator

Indicative estimates based on typical Nigerian hospital benchmarks

Daily patient volume 80 patients/day
Average revenue per patient ₦8,000
Current billing leakage rate 10%
Number of staff users 40 staff
Annual revenue recovered
₦23.4M
From eliminating billing leakage alone
Admin hours saved per week
80 hrs
Across registration, billing, and reporting
Annual value of time savings
₦3.8M
At estimated ₦925/hr average staff cost
Estimates are illustrative and based on documented outcomes from similar deployments. Actual results will vary by facility type, operating context, and current process maturity.
What Hospitals Say

Built with Nigerian healthcare teams.

"Before Careflow 360, our billing team was reconciling paper records at month-end. Now every payment — cash, NHIS, or HMO — is captured at the point of service. Our revenue leakage dropped significantly in the first quarter."
CO
Chioma Okafor
CFO, Heritage Specialist Hospital — Abuja
"The queue management system alone transformed our outpatient experience. Doctors see who is waiting and why before the patient even walks in. The TV display board in our waiting room has reduced front-desk complaints dramatically."
EA
Dr. Emeka Adeyinka
Medical Director, Sunrise Medical Centre — Lagos
"We evaluated several HMS platforms and none of them understood the Nigerian context — multi-payer complexity, NIN-based registration, local tariff structures. Careflow 360 was the only one that worked the way our hospital actually works."
FN
Fatima Nuhu
Hospital Administrator, Greenfield Hospital — Kano
Our Mission

Built for Nigerian healthcare realities.

Most hospital management platforms were designed for markets with very different operational, regulatory, and infrastructure contexts. Careflow 360 was built from the ground up for how Nigerian hospitals actually work.

We support the full NHIS and HMO billing lifecycle, NIN-based patient identification, multi-payer tariff structures, and the diverse roles found across public and private Nigerian facilities.

NHIS & HMO billing — full multi-payer support with contract rate management and claim tracking.
NIN-based identification — real-time duplicate detection prevents duplicate patient records across departments.
Multi-tenant isolation — each hospital runs on its own database schema. Your data is never commingled.
Custom roles & permissions — define up to 50 custom roles with granular per-resource access control.
Patient App & Telemedicine — self-service portal for secure video visits, billing history, and digital consent signature capture.
Platform Coverage
End-to-end hospital operations
From first patient contact through financial settlement
Patient Types
4
PRIVATE · NHIS · HMO · REGULAR
System Roles
12+
50 custom roles per hospital
Real-time Transport
SSE
Queue & notification streams
Data Isolation
Schema
Per-tenant PostgreSQL schema
Integrations

Connected infrastructure, out of the box.

Careflow 360 ships with the integrations Nigerian hospitals need — no custom middleware, no extra vendor contracts.

ZeptoMail
Transactional email
Twilio
SMS notifications
Cloudflare R2
File & asset storage
PostgreSQL
Schema-per-tenant database
SSE / Real-time
Live queue & notifications
SMTP Fallback
Resilient email delivery
WhatsApp Alerts
Patient notifications
Payment Integration
Secure bill settlement
FAQ

Common questions.

Still have questions? Book a call with our team.

What types of hospitals can use Careflow 360?
Careflow 360 is designed for Nigerian healthcare facilities of all sizes — from private clinics and specialist centres to multi-ward hospitals and teaching hospitals. The platform supports NHIS, HMO, and private-pay patients and can be configured to match your facility's specific department structure and role requirements.
How long does onboarding take?
Most hospitals are live within days. Your tenant environment — including an isolated database schema, seed data, and initial admin account — is provisioned within hours. Configuration of departments, roles, and staff onboarding typically takes 1–3 days depending on the size of your facility.
Does Careflow 360 support NHIS and HMO billing?
Yes — fully. Careflow 360 supports all four Nigerian patient types: PRIVATE, REGULAR, NHIS, and HMO. Each insurer can have its own contract rate schedule, and the billing engine automatically applies the correct pricing tier. Prior authorisation requests, claim submission, claim tracking, and denial management are all built in.
Is each hospital's data kept separate?
Completely. Careflow 360 uses a schema-per-tenant PostgreSQL architecture — each hospital operates in its own isolated database schema. There is no shared tables or commingled data between facilities. Even the super admin cannot access patient records; they can only manage tenant configuration.
Can we create custom roles and permissions?
Yes. Beyond the 12 built-in system roles, each hospital can define up to 50 custom roles. Permissions are granular — formatted as RESOURCE:ACTION:SCOPE — so you can precisely control what each role can see and do across every module. Custom roles are fully scoped to your hospital and don't affect other tenants.
What happens if the internet connection is unreliable?
Careflow 360 is designed with Nigerian infrastructure in mind. Real-time features like queue updates and notifications fall back gracefully from SSE to polling when connectivity is degraded. The system is configurable per environment via feature flags so your IT team can tune behaviour for your network conditions.
Do patients need to download an app from the App Store or Google Play?
No store downloads are required. The patient app is a lightweight, responsive web application. Patients receive a secure magic link via email or WhatsApp to log in instantly, and can add it directly to their phone's home screen or PC desktop with a single tap for a fast, native experience without using device storage.
How do telemedicine and virtual consultations work?
Telemedicine is natively integrated. Doctors can trigger a secure virtual consultation directly from the clinical EMR interface. Patients receive an instant notification with a unique access link. When clicked, they enter a fully private video and chat environment within their patient portal, enabling fluid care from anywhere.

Ready to transform your hospital?

Join healthcare facilities across Nigeria running leaner, more connected operations with Careflow 360.

Request a Demo

No commitment required — we'll walk you through the platform in 30 minutes.