01
Evidence-linked patient briefings
Generate a concise clinical brief from the patient's authorised Careflow record. Every item must cite its source, so clinicians can open the underlying encounter, medication, allergy, or result.
Built for Nigerian Healthcare
From Registration to Discharge.
One Platform. Zero Gaps.
Careflow 360 is one hospital management system for clinical care, operations, revenue, and patient access—with evidence-linked AI assistance inside the workflows your team already uses.
No long contracts · Tenant-isolated · Live in days
Today's Queue
32
8 waiting
Today's Revenue
₦2.4M
+14% vs yesterday
Beds Occupied
47/60
78% occupancy
New Patients
12
3 pending reg.
Live Patient Queue
32 patients
#
Patient
Check-in
Status
Priority
01
Chukwuma, I.
08:14
Called
02
Okonkwo, A.
08:31
Waiting
03
Bello, F.
08:47
Triage
04
Nwosu, C.
09:02
Waiting
Platform Modules
One platform.
Every department.
From the front desk to the pharmacy, every team works from the same unified record — no duplicate data entry, no broken handoffs.
Patient Management
MRN auto-generation, real-time duplicate detection via NIN, bulk CSV import, allergy records, and full demographic profiles.
Clinical EMR
Encounter management, vital signs trending, ICD-coded diagnoses, template notes, drug interaction checks, and discharge summaries.
Patient App & Portal
A fully responsive mobile and desktop app. Patients can schedule appointments, complete digital consent signatures, and view or pay bills online from any device.
Telemedicine Suite
Secure virtual consultations integrated directly with the EMR. Support secure video calls, real-time messaging, and instant delivery of digital prescriptions.
Billing & Payments
Multi-payer support for PRIVATE, NHIS, and HMO patients. Automated bill generation, receipts, writeoffs, adjustments, and financial reporting.
Pharmacy & Inventory
Drug dispensing linked to prescriptions, stock level tracking, batch/expiry alerts, purchase orders, and supplier management.
Queue Management
Real-time SSE-powered patient queue with triage prioritisation, provider-side call actions, and a public waiting-area display board.
Lab & Radiology
Test ordering, specimen tracking, result entry with reference ranges, supervisor verification workflows, and radiology report authoring.
Ward & Bed Management
Real-time bed status grid, ADT console, patient transfers, occupancy census, and length-of-stay tracking across all wards.
Human Resources
Staff directory, shift scheduling, leave request and approval workflows, professional credential tracking, and performance reviews.
Careflow Intelligence
AI prepares the work.
Your team keeps the judgment.
Careflow 360 brings focused AI assistance into the patient record—helping clinicians understand context and prepare documentation without handing clinical decisions to a chatbot.
02
AI-assisted clinical documentation
Turn an approved encounter recording into a structured note through the Precision Notes integration. Generated documentation is saved as a draft for clinician review—not signed into the record automatically.
03
Responsible by design
Role-based access, tenant isolation, validated source references, staff feedback, and human approval gates keep assistance accountable. Core hospital workflows remain available when AI is disabled or unavailable.
Patient briefing
AI generated
Clinical context, before the consultation
AO
Amaka Okoye
MRN CF-20481 · Last visit 18 Jul 2026
Active context
Hypertension remains on the active problem list. Amlodipine 5 mg is recorded as a current medication.
Problem list · 12 Mar 2025
Medication · 08 Jun 2026
Recent change
Two blood-pressure readings are available from the last 60 days; the most recent record is higher than the previous entry.
Vitals · 08 Jun 2026
Vitals · 18 Jul 2026
Review against the cited record before clinical use.
What Careflow AI does not do
It does not autonomously diagnose, prescribe, submit claims, alter bills, or replace an authorised professional's decision.
Setup Process
Go live in days, not months.
We provision your hospital's isolated environment and guide your team through configuration — no lengthy implementation projects.
1
Provision Your Hospital
We set up a fully isolated tenant — your own database schema, branding, and admin credentials — within hours of onboarding.
2
Configure & Onboard Your Team
Set up departments, assign system or custom roles, and invite staff. Everyone gets precisely the access they need — nothing more.
3
Go Fully Live
From patient registration through billing to pharmacy dispensing — every workflow runs in one place from your first day in production.
Business Case
The numbers make the case.
Adjust the sliders to model what Careflow 360 could recover and save at your facility.
Daily patient volume
80 patients/day
Average revenue per patient
₦8,000
Current billing leakage rate
10%
Number of staff users
40 staff
Annual revenue recovered
₦23.4M
From eliminating billing leakage alone
Admin hours saved per week
80 hrs
Across registration, billing, and reporting
Annual value of time savings
₦3.8M
At estimated ₦925/hr average staff cost
Estimates are illustrative planning scenarios based on the assumptions you select, not a promise of customer results. Actual outcomes vary by facility, workflow, adoption, and operating context.
One Record, Many Teams
Every handoff keeps its context.
Careflow 360 gives each role the view and actions it needs while keeping patient, operational, and financial work connected.
See the whole patient story
Move from triage and vitals to encounters, medications, orders, results, and discharge without rebuilding context in separate systems.
Explore the clinical EMRConnect care to revenue
Apply the correct private, NHIA, or HMO tariff, track authorisations and claims, record payments, and retain the billing audit trail.
Model the potential valueRun from live operational data
Coordinate queues, appointments, beds, stock, departments, staff, and reports from role-specific workspaces connected to the same platform.
See the rollout approachOur Mission
Built for Nigerian healthcare realities.
Most hospital management platforms were designed for markets with very different operational, regulatory, and infrastructure contexts. Careflow 360 was built from the ground up for how Nigerian hospitals actually work.
We support the full NHIS and HMO billing lifecycle, NIN-based patient identification, multi-payer tariff structures, and the diverse roles found across public and private Nigerian facilities.
NHIS & HMO billing — full multi-payer support with contract rate management and claim tracking.
NIN-based identification — real-time duplicate detection prevents duplicate patient records across departments.
Multi-tenant isolation — each hospital runs on its own database schema. Your data is never commingled.
Custom roles & permissions — define up to 50 custom roles with granular per-resource access control.
Patient App & Telemedicine — self-service portal for secure video visits, billing history, and digital consent signature capture.
Platform Coverage
End-to-end hospital operations
From first patient contact through financial settlement
Patient Types
4
PRIVATE · NHIS · HMO · REGULAR
System Roles
12+
50 custom roles per hospital
Real-time Transport
SSE
Queue & notification streams
Data Isolation
Schema
Per-tenant PostgreSQL schema
Integrations
Connected infrastructure, out of the box.
Careflow 360 ships with the integrations Nigerian hospitals need — no custom middleware, no extra vendor contracts.
ZeptoMail
Transactional email
Twilio
SMS notifications
Cloudflare R2
File & asset storage
PostgreSQL
Schema-per-tenant database
SSE / Real-time
Live queue & notifications
SMTP Fallback
Resilient email delivery
WhatsApp Alerts
Patient notifications
Payment Integration
Secure bill settlement
What types of hospitals can use Careflow 360?
Careflow 360 is designed for Nigerian healthcare facilities of all sizes — from private clinics and specialist centres to multi-ward hospitals and teaching hospitals. The platform supports NHIS, HMO, and private-pay patients and can be configured to match your facility's specific department structure and role requirements.
How long does onboarding take?
Most hospitals are live within days. Your tenant environment — including an isolated database schema, seed data, and initial admin account — is provisioned within hours. Configuration of departments, roles, and staff onboarding typically takes 1–3 days depending on the size of your facility.
What AI features are available in Careflow 360?
Careflow 360 provides evidence-linked patient briefings for authorised clinical staff and AI-assisted clinical documentation that remains an editable draft until clinician review. AI outputs support clinical work; they do not autonomously diagnose, prescribe, or replace professional judgment. Core workflows continue when the AI layer is unavailable.
Does Careflow 360 support NHIS and HMO billing?
Yes — fully. Careflow 360 supports all four Nigerian patient types: PRIVATE, REGULAR, NHIS, and HMO. Each insurer can have its own contract rate schedule, and the billing engine automatically applies the correct pricing tier. Prior authorisation requests, claim submission, claim tracking, and denial management are all built in.
Is each hospital's data kept separate?
Completely. Careflow 360 uses a schema-per-tenant PostgreSQL architecture — each hospital operates in its own isolated database schema. There are no shared tables or commingled data between facilities. The platform super admin manages tenant configuration rather than hospital patient records.
Can we create custom roles and permissions?
Yes. Beyond the 12 built-in system roles, each hospital can define up to 50 custom roles. Permissions are granular — formatted as RESOURCE:ACTION:SCOPE — so you can precisely control what each role can see and do across every module. Custom roles are fully scoped to your hospital and don't affect other tenants.
What happens if the internet connection is unreliable?
Careflow 360 is designed with Nigerian infrastructure in mind. Real-time features like queue updates and notifications fall back gracefully from SSE to polling when connectivity is degraded. The system is configurable per environment via feature flags so your IT team can tune behaviour for your network conditions.
Do patients need to download an app from the App Store or Google Play?
No store downloads are required. The patient app is a lightweight, responsive web application. Patients receive a secure magic link via email or WhatsApp to log in instantly, and can add it directly to their phone's home screen or PC desktop with a single tap for a fast, native experience without using device storage.
How do telemedicine and virtual consultations work?
Telemedicine is natively integrated. Doctors can trigger a secure virtual consultation directly from the clinical EMR interface. Patients receive an instant notification with a unique access link. When clicked, they enter a fully private video and chat environment within their patient portal, enabling fluid care from anywhere.
See your hospital on one connected platform.
Bring a real workflow to the demo—from registration and clinical care to billing, pharmacy, and the responsible AI layer.
Request a DemoNo commitment required — we'll walk you through the platform in 30 minutes.